@Cmdr:
@djensen:
A better way to look at it is that this site is a business and the people who visit are customers. If you treat customers badly, they go away. If one customer becomes too unruly, other customers around the unruly one might go away.
If gangs of thugs visit your place of business, your customers go away too. Flamers are thugs. To be able to remove the weapons of thugs, makes the thugs go away. Editting posts was a prime example of minimalistic intervention to protect the good of all. Moving posts in their entirity was a prime example of kicking the thugs in the teeth and prying the weapons from their hands.
Edit: Missed a paragraph on my copy/paste.
In my vision of moderator-hood, a moderator should police with a minimal impact. For instance:
Original Post: Billy is a fckwd and I hope he dies, so we can pee on his grave! Oh, and you should always use two infantry on your transports, tanks and artillery don’t help as much.
Editted Post: …you should always use two infantry on your transports, tanks and artillery don’t help as much.
The moderator left the meat of the post, but removed the flames and thus kept the discussion clean. Billy might never know he was flamed, if he didnt see the post before the edit. Further, the poster might never have been educated that there are times when artillery and armor might be a good piece of cargo for a transport, if the entire post is moved to the moderator forums.
I agree with your metaphor of disarming flamers like one would disarm a thug. I also agree with the overall direction of your post, and would take things one step further.
In the best-run forum of which I’m a member, personal attacks or other flames are never allowed. If anyone even starts heading in that direction, a moderator will post a polite but firm warning. Normally that will cause a person to back off. In the one case where that did not happen, the offending poster was given a temporary ban.
I’d seen these same people repeatedly attack each other in other fora. But (with a few rare exceptions) that did not happen in this forum. The moderators had drawn a very clear line, and never tolerated anyone’s crossing that line.
For whatever reason that hasn’t happened in this forum. Instead, moderators have sometimes allowed personal attacks, as long as they didn’t go too far, or as long as the person being attacked had expressed a view with which a moderator disagrees, or sometimes for other reasons. This creates a gray area. Once you create a gray area, you give people permission to push things, to see how far they can go before you push back.
Neither you nor any other moderator should have to take time out of your day to edit anyone’s posts, or move them to some black hole of “moderated post” status, or even to add messages about list moderation to the bottom of someone’s post. Or at least, you shouldn’t have to do that more than once or twice per poster. Anyone who crosses the line should be given one warning. And should be temporarily banned if that one warning is ignored.
This may seem harsh, but it’s the opposite. Once people realize the moderators are serious about enforcing civility standards, they’ll adapt. They’ll “get” that uncivil conduct isn’t the way things are done around here, and they’ll be okay with that. (The few that aren’t okay with that are probably not people you want in these fora anyway.)
Personal attacks are like weeds. Unless you take decisive action immediately, they will quickly spread.