How to Submit a Bug Report

[Panther]

Please Note:

Currently it is (not only) my observation that the TripleA project seems to lack manpower, time and interest. Currently there is virtually no one who takes care about the engine, code, bugs, issues and what ever would be necessary to advance or even fix things. At least not on a somewhat regular base.

I am outlining this to inform users and to calm down expectations. So please don’t expect any reaction or improvement, at least not any time soon.

This is not to blame anyone, as TripleA has always been a project of volunteers. And we all know that live changes and so do people and priorities.

However it might be still important to note bugs and issues as maybe one day someone will come and revive the project.

So please follow these steps:

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You encounter software issues that most likely are software bugs?

At first please check if you have the latest stable version installed.
https://triplea-game.org/download/
If not, please update and see if the problem persists in a new game.

Also please check if you have the latest version of the map installed.

Maybe an issue has been already solved. You can test this by trying to reproduce your issue with the latest pre-release:
https://github.com/triplea-game/triplea/releases
You need to start a new game to see if the problem persists.

In case your problem persits you might be interested if this issue maybe has been reported before, in that case you don’t need to take action, so check it out here:
https://github.com/triplea-game/triplea/issues

Now, TripleA tracks bugs in the Github Bug Tracker.

Please use this form to create a bug report:
https://github.com/triplea-game/triplea/issues/new

The bug report form will prompt you through some standard questions that the developers need to be able to understand, recreate and hopefully fix the problem.

If you are not sure whether the problem you are seeing is an actual software bug or whether it might be something on your side or if you want general help, post a question here in this category, so we can try to sort it out.

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Note:
Problems in games started in the past cannot be resolved by updating the TripleA client, as updating the client does not change the game information stored in savegame files. In other words: As long as nobody starts new games with up-to-date clients and maps, the problems, saved in savegame-files, will be carried over and continue.

Also: To avoid issues it is always recommended that all players use the latest stable version to beginn new games. So when playing together, reassure yourself that everyone is up-to date.

In case any player is not up to date chances are high, that proceeding a game started with the current version with an outdated TripleA-version will corrupt the game or at least aspects of the game.

[Panther]

I have added a paragraph to the initital posting to inform about the current situation.