Field Marshal Games - Notice to our Friends and Customers

  • '10

    Hello all,

    As we are moving into a NEW YEAR, I wanted to take this opportunity to bring you up-to-date on the situation here at FMG.  I also wanted to make a few announcements regarding our current projects and what to expect from us in 2013, and an apology for the HORRIBLE last half of 2012.

    THE SITUATION

    The situation is very bleak for FMG at the current time.  After the Chinese company closed and ran off with our investment money, the company is now over 20K in debt.  All our moulds and products produced in 2012 have been lost and we have nothing to show for the hard work and expense.

    This is heartbreaking for us as we have invested over two years of profit into these projects as well as made personal investments in them.  Both Aaron and I are now faced with personal debt and a company that is massively in the RED.  At this time we can not give any ETA on future product releases as we need to recoup from the losses of 2012 and just try to keep the company from going under.

    AN APOLOGY TO OUR CUSTOMERS

    There is really no excuse for the lack of communication and poor service we have given our customers over the past months.  Communication has been spotty - Shipping has been slow - community involvement has been non-existent.  I must take personal blame for this and take all flack that is due….  I have been so discouraged and depressed about the situation that at times I have avoided it.  This has not been fair to any of our long time customers and friends and for this I apologize.

    Having worked so hard for so long I am sure you know that this has not been the case over the many years that I have been part of this community.  Watching the near destruction of FMG and trying to crawl out of a financial �bomb crater� has taken it�s toll.  Please accept my personal apologies and commitment to reversing this recent trend.

    THE GOOD NEWS - OUR ALLIES

    We would like to thank Coach from HBG for his support through this difficult period.  He and I have spoken several times and was the one person I could share the gory details of the crisis with.  Many thanks to Coach and HBG for continuing to carry the torch as FMG faces this difficult period.

    In late 2012 Coach approached me and suggested that he could help with the situation by filling all of the GERMANY pre-orders for us with HBG product.  As FMG can not give any firm release date on GERMANY at this time I would like to offer this to those of you that can no longer wait on a return of this investment.  I have provided HBG with a list of customer pre-orders and they will issue you a SITE CREDIT to purchase some of the awesome new products they have in exchange for your FMG pre-order.

    Please contact HBG via e-mail or PM to have your FMG pre-order turned into HBG site credit.

    �……

    We would also like to thank IWNGU.com and DJENSEN for their continued support.  Without the support of our friends here on AAA.org, FMG would never have happened in the first place.  So we would like to thank each one of YOU!

    WHAT TO EXPECT IN 2013

    As you can gather from the above, we will be regrouping in 2013 and trying to get FMG back on track.  This will be difficult given the debt and the lack of new product, but it will be our number one priority.  I will keep the community posted on progress as we pull out of this crisis.

    We will continue to ship orders and make every effort to bring the great customer service that FMG had been known for in the past.  Our products will also be available from the two official distributors HistoricalBoardGaming.com and IWNGU.com.

    One way or another we will be hosting FMGC 2013 in the late summer.  We have been in talks with IWNGU to co-host this event as it has been so popular with the community in the North.  Once this is all sorted out there will be an announcement.

    IN CONCLUSION

    We started the FMG project because we love the Hobby.  Like Coach and others, it is our passion for the game that we keeps us going.  We will make every effort to keep FMG alive and hope that by the end of the year things will return to normal.

    We apologize for the disruption that this crisis may have caused to our friends and customers.

    We thank those of you for your support through the years and your continued faith in us.

    Let�s hope 2013 is the turn around year, I would like to wish you all a very HAPPY NEW YEAR

    Field Marshal Jeremy

    This was posted in Announcements - Re-posted here as members can not reply to other.  Figured those that would like to give me “flack” and deserve to should get their chance

  • Customizer

    FMG Jeremy,

    ––I empathise with you and your company concerning the tragedy that the Chinese factory has left you with. Namely running off with your money and molds, leaving you riddled with debt. I very much appreciate your taking the finacial risk of making these units for all of us A&A gamers.
    ----I shall continue to support your company and wish it the best. I look forward to the time when I can again order some more fine FMG units to add to the enjoyment we all derive from this great game called Axis & Allies.

    Respectfully,
    “Tall Paul”


  • Thanks, Jeremy, for updating everyone on what’s been going on.  It’s definately been a very rough year for FMG and you have our wholehearted sympathy!

    That said, we’ll continue to support FMG in any way we can with product promotion and sales, new product partnerships and, of course, the next FMGCon (to the best of our abilities, of course)!

    If there is anything we can do in the short term (or the long term for that matter) just let us know and we’ll see what we can do!

    James and Ken
    I Will Never Grow Up Gaming

  • Sponsor '17 '13 '11 '10

    Gamers
    Please email HBG at info@historicalboardgaming.com to redeem your FMG German sets to HBG credit. Jeremy has issued HBG a list of the people who have pre-ordered the German sets and how many. I will issue you points on the website so you can redeem them for a HBG gift certificate and use them for store credit. I will update the list and send it back to Jeremy so that we can take care of all of FMG Customers.

    The HBG german sets arrived today and are being sorted through and will ship early next week. There are plenty of Black and Dark grey and I am pushing to sell the individual pieces in just a couple weeks.

    Thank you,
    Doug Friend (aka Coach)
    (HBG President)

  • '18 '17 '16 '15 Customizer

    Thanks Jeremy. Though I did not order any Germans from you, I cannot imagine the stress and despair you and Aaron have experienced. Hopes and prayers are with you that this will all turn around and you can get back to doing what you love. I will be a waiting customer when you guys get back. Thanks also to Coach for supporting a worthy brand and honest people in their time of need; a quality man to be sure.

    LHoff


  • FMG I feel sorry for the issues you have had I hope you can recoup and rebuild your business into a profitable one. I have ordered from you 2 to 3 times and will again. HBG thanks for carrying the mantle on this one. Both of you guys have made some great pieces and am very much looking forward to the next sets.


  • You should also post this on your company web page as well as your facebook page. Not all of your customers are from axisandallies org

  • '17 '16 Customizer

    Without knowing the plastic mold industry (I’m in the metal stamping & drawing industry) I would suggest you stay in the U.S. with any manufacturing needs. You’ll get a fair shake and solid commitment. As you, and ALOT of other folks have learned, you get what you pay for. Especialy when dealing w/ the thieves in China.


  • Dear Jeremy,

    Thanks for the update. A sad story indeed.

    At least now your customers are informed and do not have to get frustrated in trying to get an answer. In hindsight (always easy) this message should have come a bit earlier. But I understand it is not easy for you.

    What is your intention with orders that you have already received and didnot/cannot fulfill?

    Best regards,
    Peevee

  • '14 '13

    I read this the day AFTER I had placed an order on the FMG website. I will remain a loyal customer and I hope everything works out for you and the entire company. But, I am now curious as to how long I will have to wait. Is there a delay with other items such as IPCs and neutral color armies or is it just the Germany army?


  • @jluna1273:

    I read this the day AFTER I had placed an order on the FMG website. I will remain a loyal customer and I hope everything works out for you and the entire company. But, I am now curious as to how long I will have to wait. Is there a delay with other items such as IPCs and neutral color armies or is it just the Germany army?

    The delay is with the German A&A units.  The rest of the items, if they are listed as in stock, are in stock and they are usually shipped out within the week.  There have, of course, been a few fulfillment issues over the past several months but I’m pretty sure Jeremy is working on rectifying that.

  • '14 '13

    That is good news. I truly hope everything works out for FMG. The support from the community is great to see.

  • '18

    Wow.  Is there any way you can take some legal action to recoup losses?  Very sorry to hear about the past year.  I will be hoping you can turn things around and try and offer some support with purchasing products from you guys.  Wish there was more that some of us could do.

  • Customizer

    You should post as much info about your former business partner as you can.  We could do some group investigative work.  I’m in China and may be able to get more info about the person, maybe even report him to the authorities, or warn his other “clients”, etc.

  • Liaison TripleA '11 '10

    Upon finding these latte sipping, socialist/communist degenerates…

    If you need any “security” personnel to deliver any “personal messages”

    for air fare to china, I’d be happy to “represent”.

  • Sponsor

    @Gargantua:

    Upon finding these latte sipping, socialist/communist degenerates…

    If you need any “security” personnel to deliver any “personal messages”

    for air fare to china, I’d be happy to “represent”.

    I would hate to be the guy responsible for finding a Chinese man in China, unless I had an unlimited expense account.

  • '14 '13

    LMAO!!!

  • TripleA

    Field Marshall Games.

    Sent you an email yesterday.  I placed an order in October which still hasn’t been full filled.

    Please advise if you intend to complete it, or refund my money ASAP.


  • As one with numerous connections, both political, familiar, and business, in P.R. China and H.K., as well as being able to speak Chinese (not fluently but well enough) if you need someone “on the ground” to help sort your problems out in China, please don’t hesitate to ask or PM me, and I’ll see what I can do.

  • '10

    @Clyde85:

    As one with numerous connections, both political, familiar, and business, in P.R. China and H.K., as well as being able to speak Chinese (not fluently but well enough) if you need someone “on the ground” to help sort your problems out in China, please don’t hesitate to ask or PM me, and I’ll see what I can do.

    Thank you for your support.  I will contact you if needed.

    Jeremy

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