Cannot Post To Forum with TripleA

[Cyph3r]

I’m not sure. Maybe something uses Java? I’ve attached a list of my installed programs.

[Panther]

That looks good.

Now troubleshooting will become a bit tricky.

Please do as follows:

• Start TripleA
• Start a Local Game
• When the games has started find the Menu Debug and then click Show Console
• When the Console has opened, click the button Properties
• Then click Copy to Clipboard
• Paste in this thread.

Thank you :-)

[Cyph3r]

triplea.engine.version.bin:1.9
Loading map: world_war_ii_global, from: C:\Users\mdeigan\triplea\downloadedMaps\world_war_ii_global-master.zip
Loading resources from the following paths: [C:\Users\mdeigan\triplea\downloadedMaps\world_war_ii_global-master.zip, C:\Program Files\TripleA\assets]
Loading map: world_war_ii_global, from: C:\Users\mdeigan\triplea\downloadedMaps\world_war_ii_global-master.zip
Loading resources from the following paths: [C:\Users\mdeigan\triplea\downloadedMaps\world_war_ii_global-master.zip, C:\Program Files\TripleA\assets]
Heap utilization statistics [MB]
Used Memory: 105
Free memory: 884
Total memory: 989
Max memory: 989
SYSTEM PROPERTIES
awt.toolkit sun.awt.windows.WToolkit
exe4j.consoleCodepage cp0
exe4j.isInstall4j true
exe4j.launchName C:\Program Files\TripleA\TripleA.exe
exe4j.moduleName C:\Program Files\TripleA\TripleA.exe
exe4j.semaphoreName Local\c:_program_files_triplea_triplea.exe0
exe4j.tempDir
exe4j.unextractedPosition 0
file.encoding Cp1252
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install4j.appDir C:\Program Files\TripleA
install4j.exeDir C:\Program Files\TripleA
install4j.launcherId 33
install4j.swt false
java.awt.graphicsenv sun.awt.Win32GraphicsEnvironment
java.awt.printerjob sun.awt.windows.WPrinterJob
java.class.path C:\Program Files\TripleA.install4j\i4jruntime.jar;C:\Program Files\TripleA.\bin\triplea.jar
java.class.version 52.0
java.endorsed.dirs c:\program files\common files\i4j_jres\1.8.0_144\lib\endorsed
java.ext.dirs c:\program files\common files\i4j_jres\1.8.0_144\lib\ext;C:\Windows\Sun\Java\lib\ext
java.home c:\program files\common files\i4j_jres\1.8.0_144
java.io.tmpdir C:\Users\mdeigan\AppData\Local\Temp
java.library.path C:\ProgramData\Oracle\Java\javapath;C:\Program Files\Common Files\Lenel Shared\LNVSuite Client Components\7.3;C:\Program Files\Common Files\Lenel;C:\Program Files\GE\FCWnx\VMC\lib;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files\Microsoft Application Virtualization Client;C:\Program Files\Lenovo\Fingerprint Manager Pro;C:\Program Files\Common Files\Crystal Decisions\2.0\bin;C:\Program Files\GE\FCWnx\VMC\videoDrivers\lib;C:\Program Files\QuickTime\QTSystem;C:\PROGRA~1\Sybase\SQLANY~1\win32;C:\PROGRA~1\Sybase\SQLANY~2\bin32;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files\OnGuard;C:\Program Files\Common Files\Lenel;C:\Program Files\Card Scanning Solutions\SDK;C:\Program Files\Intel\WiFi\bin;C:\Program Files\Common Files\Intel\WirelessCommon;c:\program files\common files\i4j_jres\1.8.0_144\bin
java.runtime.name Java™ SE Runtime Environment
java.runtime.version 1.8.0_144-b01
java.specification.name Java Platform API Specification
java.specification.vendor Oracle Corporation
java.specification.version 1.8
java.vendor Oracle Corporation
java.vendor.url http://java.oracle.com/
java.vendor.url.bug http://bugreport.sun.com/bugreport/
java.version 1.8.0_144
java.vm.info mixed mode
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java.vm.specification.name Java Virtual Machine Specification
java.vm.specification.vendor Oracle Corporation
java.vm.specification.version 1.8
java.vm.vendor Oracle Corporation
java.vm.version 25.144-b01
line.separator

os.arch x86
os.name Windows 7
os.version 6.1
path.separator ;
sun.arch.data.model 32
sun.awt.enableExtraMouseButtons true
sun.awt.exception.handler games.strategy.triplea.ui.ErrorHandler
sun.boot.class.path c:\program files\common files\i4j_jres\1.8.0_144\lib\resources.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\rt.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\sunrsasign.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\jsse.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\jce.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\charsets.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\jfr.jar;c:\program files\common files\i4j_jres\1.8.0_144\classes
sun.boot.library.path c:\program files\common files\i4j_jres\1.8.0_144\bin
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sun.java.command C:\Program Files\TripleA\TripleA.exe
sun.jnu.encoding Cp1252
sun.management.compiler HotSpot Client Compiler
sun.os.patch.level Service Pack 1
triplea.engine.version.bin 1.9
user.country CA
user.dir C:\Program Files\TripleA
user.home C:\Users\mdeigan
user.language en
user.name mdeigan
user.script
user.timezone America/Los_Angeles
user.variant

[Panther]

Okay, thanks.

Additionally to your latest Java that you have installed manually from www.java.com, there is another version of Java installed here:

c:\program files\common files\i4j_jres\1.8.0_144

TripleA is using this version instead of the latest one that you should have installed manually (151).

I suspect an interference that causes your issue.

Now use the explorer to navigate to

c:\program files\common files\i4j_jres\

and delete the folder “1.8.0_144”.

After that restart TripleA and try again. TripleA should then use the system-wide (newer) JRE.
Please report back.

[Cyph3r]

Awesome! Thank you so much! Works now!

Not sure why the Java tool to remove old versions didn’t work?

[Panther]

@Deiganator:

Awesome! Thank you so much! Works now!

Not sure why the Java tool to remove old versions didn’t work?

Great!

It is not the fault of the Java removal-tool.

The reason for this issue is another one:
In case you install Triple A for the first time and don’t have any Java on your system, the TripleA installer will download a so called bundled Java version and install this to the place I told you. TripleA will always use this bundled version regardless of any newer versions that you have installed manually. So in case things change for Java (for example security certificates), the Java version used by TripleA will not be updated.

The Java.com instructions/tools can’t know about this individual installation.

This is why I always recommend to first install/update Java from www.java.com and afterwards TripleA.

Now enjoy gaming :-)

[Cyph3r]

Sorry to bug you again but I am getting another error and unable to post to forum again. I was able to in this particular game but on my Russia Turn 2 it started erroring again and will not go away.

[Panther]

@Deiganator:

Sorry to bug you again but I am getting another error and unable to post to forum again. I was able to in this particular game but on my Russia Turn 2 it started erroring again and will not go away.

That is the same error as before …

Please do this again:

• Start TripleA
• Start a Local Game
• When the games has started find the Menu Debug and then click Show Console
• When the Console has opened, click the button Properties
• Then click Copy to Clipboard
• Paste in this thread.

Thank you :-)

[Cyph3r]

triplea.engine.version.bin:1.9
Loading map: world_war_ii_global, from: C:\Users\mdeigan\triplea\downloadedMaps\world_war_ii_global-master.zip
Loading resources from the following paths: [C:\Users\mdeigan\triplea\downloadedMaps\world_war_ii_global-master.zip, C:\Program Files\TripleA\assets]
Loading map: world_war_ii_global, from: C:\Users\mdeigan\triplea\downloadedMaps\world_war_ii_global-master.zip
Loading resources from the following paths: [C:\Users\mdeigan\triplea\downloadedMaps\world_war_ii_global-master.zip, C:\Program Files\TripleA\assets]
Heap utilization statistics [MB]
Used Memory: 124
Free memory: 865
Total memory: 989
Max memory: 989
SYSTEM PROPERTIES
awt.toolkit sun.awt.windows.WToolkit
exe4j.consoleCodepage cp0
exe4j.isInstall4j true
exe4j.launchName C:\Program Files\TripleA\TripleA.exe
exe4j.moduleName C:\Program Files\TripleA\TripleA.exe
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install4j.swt false
java.awt.graphicsenv sun.awt.Win32GraphicsEnvironment
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java.class.version 52.0
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sun.awt.enableExtraMouseButtons true
sun.awt.exception.handler games.strategy.triplea.ui.ErrorHandler
sun.boot.class.path c:\program files\java\jre1.8.0_151\lib\resources.jar;c:\program files\java\jre1.8.0_151\lib\rt.jar;c:\program files\java\jre1.8.0_151\lib\sunrsasign.jar;c:\program files\java\jre1.8.0_151\lib\jsse.jar;c:\program files\java\jre1.8.0_151\lib\jce.jar;c:\program files\java\jre1.8.0_151\lib\charsets.jar;c:\program files\java\jre1.8.0_151\lib\jfr.jar;c:\program files\java\jre1.8.0_151\classes
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user.language en
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user.variant

[ssoloff]

@Deiganator:

Sorry to bug you again but I am getting another error and unable to post to forum again. I was able to in this particular game but on my Russia Turn 2 it started erroring again and will not go away.

Deiganator, I’m assuming you’re having trouble posting to axisandallies.org.  Please correct me if I’m wrong, as some of the information below depends on this assumption.

As P@nther observed, your JRE setup still looks good, so we need to investigate the actual certificates TripleA is having trouble validating.  To do this, you can use OpenSSL to capture the certificate chain TripleA is receiving.  Item (3) at https://github.com/triplea-game/triplea/issues/2468#issuecomment-334648761 describes the basic process.  However, for your case, the OpenSSL command that you should run is

openssl s_client -showcerts -connect www.axisandallies.org:443

You can copy-paste the output in this thread.

[Cyph3r]

I can probably manage that, but my machine is 32 bit.

[ssoloff]

Sorry about that.  Here’s the link to the latest version for Windows x86: https://indy.fulgan.com/SSL/openssl-1.0.2n-i386-win32.zip.

[Panther]

@ssoloff: Thank you for your support!

@Deiganator: Is your issue related to a special game only? I saw in https://www.axisandallies.org/forums/index.php?topic=41180.msg1727976#msg1727976 that you were able to post again?

[Cyph3r]

Yes it is this game: https://www.axisandallies.org/forums/index.php?topic=41227.0

[Cyph3r]

Actually, it just happened this morning in this game too (was working as of yesterday): https://www.axisandallies.org/forums/index.php?topic=41180.15

[Panther]

Strange but interesting - it seems to happen more or less arbitrarily to you …

I hope we get some clue when you manage to run the OpenSSL-tool as suggested by ssoloff.

[Odonis]

I’m also having problems… error message says “email not registered”

Triple-checked email address and it is correct.

Germans roll dice for 1 armour, 2 artilleries, 1 fighter, 8 infantry and 1 tactical_bomber in Yugoslavia, round 2
Contacting  dice.tripleawarclub.org
Contacted :

<title>M.A.R.T.I. Server --> “more accurate rolls than irony”- server</title>

fatal error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php !

Error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php

Text from dice server:

<title>M.A.R.T.I. Server --> “more accurate rolls than irony”- server</title>

fatal error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php !
Germans roll dice for 1 armour, 2 artilleries, 1 fighter, 8 infantry and 1 tactical_bomber in Yugoslavia, round 2
Contacting  dice.tripleawarclub.org
Contacted :

<title>M.A.R.T.I. Server --> “more accurate rolls than irony”- server</title>

fatal error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php !

Error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php

Text from dice server:

<title>M.A.R.T.I. Server --> “more accurate rolls than irony”- server</title>

fatal error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php !

[Odonis]

@Odonis:

I’m also having problems… error message says “email not registered”

Triple-checked email address and it is correct.

Germans roll dice for 1 armour, 2 artilleries, 1 fighter, 8 infantry and 1 tactical_bomber in Yugoslavia, round 2
Contacting  dice.tripleawarclub.org
Contacted :

<title>M.A.R.T.I. Server --> “more accurate rolls than irony”- server</title>

fatal error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php !

Error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php

Text from dice server:

<title>M.A.R.T.I. Server --> “more accurate rolls than irony”- server</title>

fatal error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php !
Germans roll dice for 1 armour, 2 artilleries, 1 fighter, 8 infantry and 1 tactical_bomber in Yugoslavia, round 2
Contacting  dice.tripleawarclub.org
Contacted :

<title>M.A.R.T.I. Server --> “more accurate rolls than irony”- server</title>

fatal error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php !

Error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php

Text from dice server:

<title>M.A.R.T.I. Server --> “more accurate rolls than irony”- server</title>

fatal error: email pl.othen@gmail.com is not registered. Please register email at http://dice.tripleawarclub.org:80/register.php !

triplea.engine.version.bin:1.9
Loading map: world_war_ii_global, from: /Users/paulothen/Documents/triplea/downloadedMaps/world_war_ii_global-master.zip
Loading resources from the following paths: [/Users/paulothen/Documents/triplea/downloadedMaps/world_war_ii_global-master.zip, /Applications/TripleA.app/Contents/java/app/assets]
Loading map: world_war_ii_global, from: /Users/paulothen/Documents/triplea/downloadedMaps/world_war_ii_global-master.zip
Loading resources from the following paths: [/Users/paulothen/Documents/triplea/downloadedMaps/world_war_ii_global-master.zip, /Applications/TripleA.app/Contents/java/app/assets]
Heap utilization statistics [MB]
Used Memory: 91
Free memory: 889
Total memory: 981
Max memory: 981
SYSTEM PROPERTIES
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user.timezone Asia/Singapore

[ssoloff]

@Odonis I confirmed that your email is correctly registered with MARTI.

I’d like to confirm this isn’t some kind of platform-specific issue since you’re on a Mac.  Would you mind if I attempted to use MARTI to send you a test email from a different platform?  (You may receive several emails during testing, which you can safely ignore.)

Also, what engine version of TripleA are you using?  (This is listed in the upper-left corner of the main screen.)

[Odonis]

@ssoloff:

@Odonis I confirmed that your email is correctly registered with MARTI.

I’d like to confirm this isn’t some kind of platform-specific issue since you’re on a Mac.  Would you mind if I attempted to use MARTI to send you a test email from a different platform?  (You may receive several emails during testing, which you can safely ignore.)

Also, what engine version of TripleA are you using?  (This is listed in the upper-left corner of the main screen.)

Thanks!

I’m using the latest version. Also, all of my other games are working fine. Go ahead and send me a test email.