• @johnnymarr:

    I was told mine would be shipped shortly and they never mentioned my incorrect battle strip

    Did you provide anything else as proof of purchase?

    #456


  • @allboxcars:

    @Mino1124:

    I would call to make sure. That’s usually a best bet

    Again I thank you. If you don’t mind.

    #450

    Yeah no problem. That’s what these forums are for. It’s all about helping eachother out.


  • I called monday or tuesday and asked if i needed to send in the wrong strip. He said i wouln’t if i was already on the list and that the tac bombers would be included too. Said i should get them in a week or 2

  • '10

    Did you provide anything else as proof of purchase?

    nope, just sent them an email

    To Whom It May Concern,
    In past emails I was notified that when a new battlestrip for Axis & Allies: Pacific 1940, would become available, it would be sent to me. I have since been told additional tactical bombers would be made available due to the inadequate amount included with the game upon purchase. I am requesting that these additional tactical bombers would be sent to me along with the updated battle strip.


  • @Mino1124:

    @allboxcars:

    @Mino1124:

    I would call to make sure. That’s usually a best bet

    Again I thank you. If you don’t mind.

    #450

    That’s what these forums are for. It’s all about helping eachother out.

    Agreed.  
    Just sometimes here it takes a little extra effort to be polite to each other, it seems.

    #458


  • @johnnymarr:

    Did you provide anything else as proof of purchase?

    nope, just sent them an email

    To Whom It May Concern,
    In past emails I was notified that when a new battlestrip for Axis & Allies: Pacific 1940, would become available, it would be sent to me. I have since been told additional tactical bombers would be made available due to the inadequate amount included with the game upon purchase. I am requesting that these additional tactical bombers would be sent to me along with the updated battle strip.

    thanks Johnnymarr!

    #459


  • what would they do with the wrong battle strip anyway? It will probably cost them more to open and destroy


  • I just spoke with Wizard’s Customer Service today and they instructed me to send my faulty battle strip in attn: Product Replacement.  They also told me they are waiting on printing and I would not see my new battle strip or tac bombers for 2-4 weeks.  Has anyone else experienced this reply.  By the way, amazing group of people on this forum and a world of info…truly impressive! Thanks for all you guys do for the A&A enthusiast!


  • yes they will send me the tactical bombers for all 6 games i own, after i send in the receipt which i have just done.


  • :-D
    Mein Fuhrer put in his order for new battle strip and Japanese tactical bombers today. We will keep our eyes and ears open for the arrival of these reinforcements.  :roll: He keeps pacing about and mutering something about a new wonder weapon  :wink:


  • I sent an email to WotC a little while ago asking when I can expect to see my new battle strip for AAP40. Here is the response that I received:

    All previous orders for Battle strips have been shipped out as of this week. Please allow 1-2 weeks for these orders to arrive. We also listened to the feedback from customers such as yourself, and the decision was made to include additional tactical bombers with the battle strip replacements. You should expect to receive a replacement battle strip and 6 additional Japanese tactical bombers in the next few weeks.

    Please let me know if you need anymore help!


  • With 4 A&A games, I was thinking of teasing WotC by sending my battle strip along with about 20 Japanese infantry that I just don’t need.  Since I have both versions of Pacific, I just don’t need all the Japanese units (and US too) that I have.  When the FMG units come out, I probably won’t need half of all the Japanese units I have already.  I wonder if WotC would agree to trade a stack of Infantry, Arty and Tanks that I don’t need?  I would love to get Tac Bombers, Carriers, Battleships and Cruisers in return.  Let’s see, 10 infantry @ 3 IPC each should be worth a carrier and a battleship, right?  Better yet, how about I send them 200 IPC and they send me the pieces I need.  It appears they are short of IPCs there too.  :-D


  • I’m kind of confused.  Some people have posted saying that WOTC wanted the old battle strip in return for the new one, while others said that sending an email was enough.  I’ve sent the email and have been added to the list, but I just want to be sure that is all I need to do.


  • @dinosaur:

    I would love to get Tac Bombers, Carriers, Battleships and Cruisers in return.  Let’s see, 10 infantry @ 3 IPC each should be worth a carrier and a battleship, right?

    In the old world AAP & AAE, I bought two copies each, along with 1 AAR, BoB & D-Day, and I was rolling in pieces. Traded all those in long ago however.

    Now I have AA50, AA42 and now AAP40. I have all the games combined into the AA50 box (scanned copies of the AAP40 set up charts & laminated them - was kinda pissed when I found out that they were wrong too! :lol: ). Anyway, the Japanese pieces from just those three games very nearly don’t fit into the AA50 storage box for the Japanese. I counted the ships once, and there are something like 18 CVs! I think there are 18 BBSs as well, 20 CAs and somewhere in the neighborhood of 24 DDs!

    I emailed Wizards tonight about the battle strip & TAC bomber pieces, I’ll be happy with just those. The correct battle strip is nice to have to teach newbies and kids. the TAc bombers will be nice, although in the above totals I was talking about, I also had 30 Japanese fighter pieces. I have some WWII aircraft models, and noticed that the on the tail of a Japanese Kate I have, it was painted red. So I took 10 of the Japanese fighters and painted the tail section red. I threw on some dull coat for protection, but those are my Japanese TAC bomber pieces now. “Red Tails”, and they fit better on the CVs. The Vals have been regulated to land based detail due to their increased size.  :-D


  • @Imperious:

    yes they will send me the tactical bombers for all 6 games i own, after i send in the receipt which i have just done.

    6? Wow you really are dedicated. It’s a great game though so I guess if i could afford it I’d do the same.


  • I sent them an email (via their customer service site) and got a response in an hour!  The address is:

    Wizards of the Coast
    Attn:  Product Replacement
    Renton, WA  98057-0707


  • @Panzer2C:

    I sent them an email (via their customer service site) and got a response in an hour!  The address is:

    Wizards of the Coast
    Attn:  Product Replacement
    Renton, WA  98057-0707

    So they required the old strip be returned as proof of payment?

    #466


  • they did’nt ask me to send anything.


  • I’m kind of confused.  Some people have posted saying that WOTC wanted the old battle strip in return for the new one, while others said that sending an email was enough.  I’ve sent the email and have been added to the list, but I just want to be sure that is all I need to do.

    And

    So they required the old strip be returned as proof of payment?

    Apparently they dont have their procedure straight. Some people are being told to send it in and others are not. Here is the email response I received:

    _Thank you for providing the information we requested. However, it’s important to know that the incorrect Battle Strips are the proof of purchase for the extra pieces we are sending out. (I’m sorry, we should have told you this in the first email). Therefore, please send us your Battle strip to:

    Wizards of the Coast
    Attn: Product Replacement
    P.O. Box 707
    Renton, WA 98057-0707

    Once we receive it, we’ll be able to send out your correct Battle Strip and extra Tactical Bombers. We appreciate your patience and cooperation in this matter._

    Honestly I think they just need to make a frickin’ policy about how they want it done and stick to it…


  • @Uncle_Joe:

    Apparently they dont have their procedure straight. Some people are being told to send it in and others are not….Honestly I think they just need to make a frickin’ policy about how they want it done and stick to it…

    I’m thinking the guy who wrote the memo explaining the exchange policy is the same guy who wrote the Political Situation Rules.

    #468

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