I have searched and done as much troubleshooting as I can, coming here for any help available. I’ve been unable to open the game since this past Friday. Running on an iPhone 16 Pro w/ iOS 18.2. When I open the app, the loading screen appears then the attached error screen loads. I’ve tried deleting and reinstalling the app, restarting my device, tried loading both on WiFi and cellular, still no dice, same error.
Any suggestions that aren’t, “buy an iPad”, or am I SOL?
@JuliusBorisovBeamdog Can you help, please?
Hi! We noticed this error last week. It seems to be related to iOS 18.2 and affects iPhones 15+. We’re still investigating the issue, and considering the upcoming holiday period, there won’t be an immediate fix, unfortunately.
Apple released the new iOS, our game stopped working on it.
@JuliusBorisovBeamdog well that is highly disappointing, but I appreciate the prompt response!
Just FYI my iPad auto-updated and I’m now experiencing the same thing. I recommend disabling auto-update on any apple device you want to keep playing on. Hopefully there is a fix soon.
@JuliusBorisovBeamdog I have the same exact “Unhandled Rejection Error” on my iPad when trying to load the game. I have done the uninstall and reinstall thing several times and was hoping the most recent iOS 18.3 update on my iPad would resolve the issue, but it hasn’t.
I have been keeping up with this forum as well as a couple of others with similar complaints, hoping for an update on when this may get fixed, and have not seen anything that would indicate the problem is resolved.
It’s been going on two months, is there any timeline on when the “Unhandled Rejection Error” will get fixed?
Thank you for your help!
@Raccoon-JLA agreed. I would really prefer to not have to purchase the game for a second time via Steam, so hoping for a resolution so that my $10 isn’t wasted on an app I can’t use any longer.
@lkb2k unfortunately, disabling updates isn’t an option as I’m required to keep the latest updates for work apps.
We’re still working on fixing this issue. I’m afraid I don’t have any ETA.
@JuliusBorisovBeamdog Thank you for the update. Please keep us up to date here.
@JuliusBorisovBeamdog
Any update? Same error for me w/18.3.1 update.
No update yet but we can give away Steam keys and then merge the accounts.
@JuliusBorisovBeamdog this would be an acceptable solution for me. Where should I send my steam account info?
@jsauce Send me a DM.
@JuliusBorisovBeamdog
I’ll need a solution also. I’ve only played on iPad, how do I switch to PC and keep my account and history? Are we talking months or weeks to resolve the issue for iPad users? Thanks.
@kiwi Send me a DM with your iOS Commander Name and ID. I’ll issue a Steam key, you’ll create a new Commander Name and ID, let me know about them, and I’ll manually merge the 2 accounts, so you’ll be able to continue playing on Steam with your original account.
Hello, I’m new here. I’ve been playing A&A 1942 Online via Steam on my Mac for the last couple months. It has crashed a couple times, but each time when I quit and reloaded the game, it worked fine. But today I’ve encountered a crash that I cannot recover from. I’ve attempted to quit and restart several times, and the same thing keeps happening. I’ve also tried restarting Steam and the computer.
I’ve attached a screenshot of the error. The issue seems to be relate to building a new aircraft carrier. It is the end of the first US turn. I deployed fighters to both sea zones at end of noncombat, and was going to deploy new carriers in each of those sea zones (both coasts) during mobilization. But the game will not let me. I have tried to build on both coasts, and either way, the game crashes. I cannot figure out how to move forward and this particular game seems ruined. Does anyone have advice on how this can be fixed, or avoided in the future? Thanks!
@jovanmusk
@JuliusBorisovBeamdog might be able to help.
I will log in this issue as a bug.
@JuliusBorisovBeamdog
Will the app get fixed or are y’all just gonna give out steam keys?
