For the record, I have always received my orders from FMG with excellent service, and although I have not pre-ordered any of the problematic German units, I’ve never needed a refund or credit from FMG, for services or products not rendered.
That said, I admit to having concerns this past month about the absence of a FMG representative here on the forums. I never promoted taking their ads off the site, but I was worried about the reputation of FMG, and therefore posted my concerns.
IL,
Yes… it may not be any of my business, especially if I’m not owed anything, but I do care about FMG. I know that the guys there are decent people, and to hear others on these forums demanding a response because they have been ignored, troubles me. Not because I declare myself their spokesman, but because it was embarrassing as a supporter.
Jeremy,
I have friends who say to me “where can I get those cool dice”, and I tell them “FMG, but don’t order them yet because I’m not sure weather or not you will lose your money”. That’s not an unfair assumption considering that no one has heard from you in weeks.
I am very happy that you have come back, and have responded to these threads. I can’t imagine what you are going through right now, but when people offer their help, you need to take the time and respond to them, even if just to say “no thanks, we’re good”.
I think what sucks most, is that we really miss your conversations about playing Axis and Allies. I understand that you must be really busy with the day to day of FMG, but it will be great to see a time when you’re here giving us strategy advice rather than defending your business.
Wishing FMG all the best, and looking forward to the convention in the fall.